Tuition

Course Drop and Refund Policy

The following information pertains to policies and procedures of Mosaica Online Prep Academy that affect your enrollment in education courses. It is your responsibility to be familiar with these policies and, unless otherwise specified, this policy applies to all credit programs and courses. Mosaica Online reserves the right to change policies and procedures without notification.

Two weeks prior to the first week of class is the free drop period in which you may drop courses without penalty and receive a full refund of tuition and course fees. Courses dropped during the free drop period will not be reflected on your transcript. Open-entry/Career & Technical Credentialing courses begin the day you register; there is not a free drop period for these courses.

Tuition refunds for drops received after the free drop period is dependent upon the duration of the course (in weeks), the effective drop date, and the drop deadline (see table below). The effective drop date is the day Mosaica Online Prep Academy receives your request.

Credit card refunds require 10 business days; check refunds may take up to eight weeks and are mailed to the address on file.

How to Drop a Course

Note: A week starts on Monday and ends on Sunday.

	100% tuition refund	75% tuition refund	50% tuition refund
Semester Course or full enrollment	Drop within 10 business days before the beginning of the first class.	Drop before the end of week four of the start of the respective semester.	Drop before the end of week eight of the start of the respective semester. “W” grade recorded on transcript.

How to Drop a Course

Drops must be requested through one of the methods below; no drops can be completed via telephone.

Online – Log on to mercuryonlineprep.com and click on “Registration” to get started. If you are dropping your last course, you cannot not use the website. You must mail, fax, or email your drop request.
Email – Send an email to registration@mercuryonlineprep.com
Mail or Fax – Mail your request to Mosaica Online Prep.
In-Person – Any Mosaica Online Prep location.

You will receive confirmation of your course changes. It is your responsibility to retain registration documents as proof of courses changes.

Withdrawal / Dropping Your Last Course

An Academy Withdrawal constitutes a drop from all of your courses and departure from the Mosaica Online Prep Academy program, which is different from dropping one or more courses. If you choose to drop your last course and withdraw from the Academy you will also be dropped from your program and must be readmitted before any future credits or grades will apply to your diploma. It is important that you speak with your departmental advisor about the impact to your degree, academic requirements, and re-admittance policies

Special Conditions:

There will be no refund for reducing course loads after the course session’s last scheduled registration period. Students who do not formally withdraw, who are suspended for disciplinary reasons, or who leave the Academy when disciplinary action is pending are not eligible for a refund of any portion of any fee. A refund of all mandatory fees shall be made in the event of the death of a student at any time during the semester. Ordinarily, refunds will not be issued until the end of the fourth week following registration. Any outstanding financial obligations to the college will be deducted from the refund.